Shipping Policy

Thank you for visiting and shopping with us. The Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time- Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We are a small husband and wife team. We cut each item to order, please allow an additional 7 days in addition to the carriers estimated time for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates- Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses- JoycesDesigns ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-3 business days.

Customs, Duties and Taxes- JoycesDesigns is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages- JoycesDesigns is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy-

 We currently do not ship outside the U.S.

Returns Policy

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

 

Please Contact Us with any questions.